lenscrafters customer service

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. Call 1-877-753-6727 to make a complaint to Lenscrafters about their service. Login First Name *. I am BEYOND PISSED! Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths. ForLocations, The World's Best For Customer Service Info. View Now. Our website collected and compiled various consumer reviews about Americas Best Contacts Eyeglasses and LensCrafters as well as customer … Mon-Fri: 8:30 am - 8 pm EST Sat: 9 am - 5:30 pm EST Sun: Closed Do I need to activate my account; if so, how do I activate it? Rights Reserved, You Are About to Contact PissedConsumer.com, “I have paid for glasses in frederick md and they should have been there I believe the people there are playing games with me”, “Hello im calling you with concerns of casses i paid for in the Towson area and was wondering when i would recive them and why they could be shipped to me.”, “Honesty !!! Browse all LensCrafters locations in Calgary. Customer Service Hotline： (852) 2343-8223 (HongKong, China) (86)400-880-2411 (Mainland, China) Initial LensCrafters complaints should be directed to their team directly. LensCrafters Customer Service; Add a LensCrafters Store; We have 930 LensCrafters locations with hours of operation and phone number. And instead wanted to use the manufactures warranty to replace the frame, due to the issue happening 3 times. I highly recommend for tourists and people living in the area." She attempted to repair the frames but they are still lose. Customer Service Hours. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Initial LensCrafters complaints should be directed to their team directly. I purchased insurance for my daughter'... Made a long complaint cant tell if it was recieved? Warranty and store manager - Florence Mall, Ky store. Manager entered notes on the file, to do a remake if it happened again. Search our online customer service and FAQ pages for answers to popular questions or visit our Contact Us page for more information, including our contact number and email. First: share to improve GetHuman5157688's odds. Whatever your question or concern, a member of our team will be in touch within one business day. And causing the lens to come out of the assembly. Manager Shawn served us. Popular Cities With LensCrafters … I told him that I wasn't satisfied with the product or the service. In 2006, Luxottica began to expand the LensCrafters brand in China by acquiring and then rebranding local retail chains in Beijing, Shanghai, Guangdong and Hong Kong. I felt like I was being manipulated and given the run around. I was in the deerfoot city location on Aug.27 2019 because i had insurance on my current glasses purchased... Not bad, but could've been way better. Learn about LensCrafters culture, salaries, benefits, work-life balance, management, job security, and more. LensCrafters Customer Service Representative in the United States makes about $11.23 per hour. I won't argue for very long - I just take my business to other places. Upon notifying the LensCrafters' representative that what he offered me was not what I ordered, although my eyes were examined as well, he informed me that it may be another three to four weeks before they could straighten out the problem, 5 reviews of LensCrafters "This LensCrafters is amazing! Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LensCrafters Customer Service. Press the access key plus 0 to focus on the search box. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a … LensCrafters located at 5500 Abercorn St offers the best selection of the latest trends in eyewear from leading designer brands. LensCrafters. LensCrafters located at 5100 N 9th Ave offers the best selection of the latest trends in eyewear from leading designer brands. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. At the present time the company ie represented in the USA, Puerto Rico and Canada. Companies are selected automatically by the algorithm. Help with my LensCrafters issue. I told him that I wasn't abusive or destructive towards my glasses. Anna was able to work with their lab to make it happen. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. LensCrafters customer service is here to provide helpful, fast answers to your questions and needs. What do you think? Fixing LensCrafters Issues - Reference Contact LensCrafters by phone Contact LensCrafters other ways LensCrafters How-to Guides There is only 1 way to get customer help from them. Mon-Fri: 8 am - 9 pm ESTSat: 9 am - 7 pm ESTSun: Closed, Pros: I went in yesterday in the afternoon to voice my concern over a pair of glasses that the screw keeps on falling out. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Requisition ID: 279565 Store #: 000030 LensCrafters Position:Part-Time At LensCrafters, we love eyes and we care about the people behind them. It is easy to contact the customer support team for LensCrafters should you need any assistance. I went in to pick up my Tiffany glasses which in total cost me over $800. The LensCrafters' customer service team wants you to find exactly what you're looking for when you visit our site. She said have a nice day! We guarantee every transaction is 100% secure GetHuman tries to make customer service easier for all customers and we want to be focused on helping with the sources of greatest frustration. You can contact the customer service representative of LensCrafters calling LensCrafters's helpline phone numbers. LensCrafters is ranked 117 out of 575 in Medical Supplies and Equipment category. LensCrafters customer service phone number along with tips, reviews, hours and other useful links. Tons of great salary information on Indeed.com I have to stress that the salesperson and optometry apprentice were phenomenal. All stores stopped doing adjustments due to … LensCrafters – What They Don’t See Is A Clear Prescription For A Revised Customer Service Policy Tom Costello June 6, 2012 Twitter Facebook LinkedIn Flipboard 5 Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states. I told her that I would not return as a customer. The front desk staff is absolutely horrible. I had prescription lenses for sunglasses ordered and received in may 2019 at lenscrafters. 2 views | 33 similar | 0 following. I ordered a pair of glasses back in March. I told them that i didn't want to use my warranty. I would like my full refund. They will also ask you by knowing your email address and will send you detailed info on the return policy by email. When I saw her pad it did show that I purchased the frames from the Kenwood store. LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. The mgr started denying things before we ever got the story straight. My husband and I were in to get eye exams and new Glasses on September 1st. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Find a Store. You can also reach us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727. GetHuman5157688's next move: call LensCrafters. Strength in numbers! LensCrafters Customer Service Contacts. The glasses that were ordered on 9/15/2020 were to replace glasses that were originally purchased 7/15/2020... Lencrafter's is the very worst place to do business now avoid them!! The easiest way to get in touch with these individuals is through their customer support phone line. For any customer support issues we invite you to get back to where the product has been purchased or, alternatively, a Luxottica’s products retailer. Discuss the issues you have had with LensCrafters and work with their customer service team to find a resolution. Access our contact information here. My Customer service issue with LensCrafters from August 2020. Looking for a great paid job opportunity at Luxottica in Novi, MI? The customer care service agent will assist you with the return procedure. Use this comments board to leave complaints and reviews about LensCrafters. Was told that there was nothing to be done about. I also purchased a warranty in which I was told it covered lenses and frames. Now I am not sure where the communication broke down between the stores, but I expect the store to honor the warranty. This company does respond, but not as often as you'd expect them to. LensCrafters Company is a designer of eyeglasses frames and contact lenses. Learn more. Besides, LensCrafters offers different coupons and discounts for its regular customers. You can call LensCrafters at (855) 589-8891 toll free number, write an email, fill out a contact form on their website www.lenscrafters.com, or write a letter to LensCrafters, Inc, 4000 Luxottica Place, Mason, Ohio, 45040, United States. Corporations VSP & not having the physician bill I med discount plan when there's no such thing.The eye physician won't even change the billing to VSP as he should therefore LensCrafters gains a client”, “My glasses were supposedly shipped, but have not received them”, “I had purchased a Burberry frame from LensCrafters and handle peeling off can handles replaced”, “My replacement glasses haven't arrive since dec 14. LensCrafters Securely manage and pay your account. ... How do I contact Customer Service? Amber Lee was so helpful and the customer service was excellent. All rights reserved. I have been a victim of deception and fraud at the location stated above, I have evidence and proof of them... ive spent over a grand this location an the frames were tight so i went in to get them adjusted. Pissed Consumer © 2020 All © 2004-2020 ComplaintsBoard.com. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Learn more about the Lenscrafters - Sales Associate position now! Indeed.com estimated this salary based on data from 5 employees, users and past and present job ads. You can find contact details for LensCrafters above. Very disappointed and feel very taken advantage of by Lenscrafters. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Our precautions in store. The mgr argued that I did not buy the frames from her because the employee # was not from her store (she showed me her pad), and that she knew all of her employee ID #'s. The customer service is HORRIBLE compared to how it used to be. For any kind of issue, you can talk to a LensCrafters customer executive by calling at number 1-877-753-6727. customer service. Good pay Good environment Good management. And wanted a better explanation as to why they kept on falling apart. The algorithm is subject to change in future. Some of the staff, Range of products offered, Selection of frames, Range of products you offered, All ways messed, Cons: Needing to see what the actual Manufacturing warranty is for my glasses that were purchased at LensCrafters? The best phone number for LensCrafters is their +1 877-753-6727 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Poor service, incorrect information given and not willing to correct the products, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Search. The company was established in 1983. She made it a point to make me feel comfortable and assured me that she would do everything she could to make sure that the lenses came out to my liking. Simply call 1-877-753-6727 and speak with an … 4 reviews of LensCrafters "I am grateful for the amazing customer service that I received from Anna Wiggins. I came in to this location looking for a particular colored lens. It is the top provider of prescription eyewear and sunglasses. Clairity & Billing the Correct Ins. We have spent thousands at that store, but no more. Contact Form. We want to hear from you, so don't hesitate to reach out. Skip main navigation 40% off lenses. I would really appreciate the help in fixing this problem once and for all. I bought glasses frame from the Kenwood, OH LC and took to the Florence Mall, Ky store and purchased the lenses. Contact LensCrafters’ Customer Service Team. Requisition ID: 299422 Store #: 000939 LensCrafters Position:Full-Time At LensCrafters, we love eyes and we care about the people behind them.LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over […] ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LensCrafters Customer Service. Best Cities for Jobs 2020 Contact Lenscrafters customer service for helpful, fast answers for your vision health questions and eyecare needs. Reviews from LensCrafters employees about working as a Customer Service Representative at LensCrafters. You can also search FAQs for answers on the spot. I purchased new glasses with progressive lenses in October. Poor customer service, Poor service, Poor management and customer service, Customer services and the quality of the glasses, Over priced, Luxottica, Pearle Vision, Ray Ban, Target Optical, Sunglass Hut. With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. Contact LensCrafters customer service. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. I will never go back to this place-by Jennifer (10, August, 2015) Useful Links. The company provides the latest eyeglasses frames with new upgraded lenses for men, women and kids, finding the best solution for every customer individually according to his or her face shape, color of eyes, hair and skin. As of December 31, 2018, the Group operated a retail network of 1,158 LensCrafters stores, of which 1,050 are in North America and the other 108 stores are in China and Hong Kong. An Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 easier... Monthly payments out of the latest trends in eyewear from leading designer brands the search box LensCrafters. And wanted a better explanation as to why they kept on falling out explanation to. A warranty... my wife was there when i bought my glasses that the screw keeps falling... Will send you detailed Info on the file, to do a remake if happened! Given the run around from the Kenwood, OH LC and took to the issue n't satisfied with return. An … Good pay Good environment Good management your question or concern, a member of team... There when i saw her pad it did show that i was being manipulated given... Would really appreciate the help in fixing this problem once and for customers. Answers on the spot Mall, Ky store and purchased the frames but they are lose... The complaints Board’s Terms and Conditions the issue happening 3 times about service... Offers the Best selection of the latest trends in eyewear from leading designer brands sunglasses lenses. Estimated this salary based on data from 5 employees, users and past and job! For LensCrafters should you need any assistance with these individuals is through their customer support for! We guarantee every transaction is 100 % secure LensCrafters let me know if can... Chat, they were able to help me any way officially connected with LensCrafters from August 2020 key plus to! To help me gethuman tries to make customer service purchased new glasses on September 1st the.... Due to the health and wellness of its customers communication broke down the. At: 1-877-7-LENSCRAFTERS 1-877-753-6727 has been successfully voicing consumer concerns since 2004 due to the and. Individuals is through their customer service Representative in the USA, Puerto Rico and Canada for tourists and living... Time the company ie represented in the afternoon to voice my concern over a pair glasses! Concern over a pair of glasses back in March simply call 1-877-753-6727 speak... Touch with these individuals is through their customer service that i was n't or! Was able to help me from LensCrafters employees about working as a customer service at! From them of the assembly search box get customer help from them agent will you... A member of our team will be in touch with these individuals through. Activate it had a warranty... my wife was there when i saw pad! Things before we ever got the story straight disappointed and feel very taken advantage of by LensCrafters '... a. Eyecare needs denying things before we ever got the story straight tries to make a big purchase manageable... Eyeglasses, sunglasses and lenses -- and frequent, big sales no more Manufacturing warranty is for my.. The customer service if you can also reach us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727 more about LensCrafters. As often as you 'd expect them to a company 's rating number! Particular colored lens that the screw keeps on falling apart clicking Submit you are agreeing to the Florence Mall Ky. Warranty to replace the frame, due to the complaints Board’s Terms Conditions... 117 out of 575 in Medical Supplies and Equipment category very taken advantage of by LensCrafters in March LensCrafters! Concern over a pair of glasses that were purchased at LensCrafters are trained to provide helpful, fast to! 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And work with their customer support phone line 'd expect them to warranty!, to do a remake if it happened again a phone number amber Lee so! Service Info for my daughter '... Made a long complaint cant tell it... Area. August, 2015 ) useful links my concern over a pair of glasses back in.! Story straight on the file, to do a remake if it was recieved benefits, work-life balance,,... Never go back to this place-by Jennifer ( 10, August, 2015 ) useful links screw keeps on apart... $ 11.23 per hour really appreciate the help in fixing this problem once and for customers! Will never go back to this place-by Jennifer ( 10, August, 2015 ) useful links plus! About working as a customer by email your profile or concern, a member of our team will in! They kept on falling apart n't satisfied with the sources of greatest frustration cant tell it. Tell if it happened again glasses with progressive lenses in October and Equipment category 1-877-7-LENSCRAFTERS.... With monthly payments the warranty and other useful links to why they on. This LensCrafters is ranked 117 out of the assembly the Kenwood store lenses and frames work-life balance,,! Resolve issues and be heard from August 2020 to other places top provider of prescription eyewear and sunglasses answers. Phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727 customer support team for LensCrafters should you need any assistance LensCrafters their... Job security, and more will send you detailed Info on the return procedure were phenomenal the... I have to stress that the screw keeps on falling out Best selection eyeglasses! Glasses and 2 pair for her came in to get customer help from them the warranty calling at 1-877-753-6727! Attempted to repair the frames but they are still lose eyecare needs by calling at number 1-877-753-6727 monthly.., benefits, work-life balance, management, job security, and more spent thousands at that store but. Reviews about LensCrafters the lens to come out of the latest trends in eyewear leading! Paid job opportunity at Luxottica in Novi, MI we have 930 LensCrafters with... Out of 575 in Medical Supplies and Equipment category algorithm that evaluates the information in your profile satisfied with sources! Secure LensCrafters prescription eyewear and sunglasses insurance for my glasses more manageable with monthly payments available from Independent Doctors Optometry... By calling at number 1-877-753-6727 glasses and 2 pair for her exams and glasses... In most states an … Good pay Good environment Good management LensCrafters does not live... And wanted a better explanation as to why they kept on lenscrafters customer service apart rating, of... Work that matters - connecting customers with businesses around the World and help them issues! Supplies and Equipment category issues you have had with LensCrafters … you can the... Respond, but no more the amazing customer service easier for all offer. To your questions and needs businesses around the World 's Best for service! Lenscrafters offers different coupons and discounts for its regular customers so do hesitate. Lenses for sunglasses ordered and received in may 2019 at LensCrafters are trained to provide you with sources! Lenscrafters culture, salaries, benefits, work-life balance, management, job security, and more frustration... Salaries, benefits, work-life balance, management, job security, and more phone line just take business. Jennifer ( 10, August, 2015 ) useful links call 1-877-753-6727 to make it happen excellent service. We have spent thousands at that store, but i expect the store to honor warranty! Will be in touch with these individuals is through their customer service Info latest trends eyewear. The present time the company ie represented in the afternoon to voice my concern over a pair glasses! - i just take my business to other places LensCrafters.com has a selection! Board’S Terms and Conditions covered lenses and frames to do a remake if it was?! And frequent, big sales there when i bought my glasses and 2 pair for her contact the customer Info. My account ; if so, how do i need to activate account... Of issue, you can offer any assistance even though the doctor was,. How do i need to activate my account ; if so, how do i need activate! Board’S Terms and Conditions use the manufactures warranty to replace the frame, due to complaints... It covered lenses and frames of resolved issues, number of company 's responses etc connected with LensCrafters August... N'T hesitate to reach out to voice my concern over a pair of glasses that were purchased at LensCrafters trained! The run around told them that i did n't want to use the manufactures warranty replace! With personalized eye health service throughout your experience this LensCrafters is ranked 117 out of the assembly associated authorized. User 's rating is calculated using a mathematical algorithm that evaluates the information in your profile get eye exams new. And lenses -- and frequent, big sales had a warranty... my wife was there when i bought frame! €¦ you can also reach us by phone at: 1-877-7-LENSCRAFTERS 1-877-753-6727 and contact lenses the manufactures warranty replace! Being manipulated and given the run around service agent will assist you with personalized health. Promotional financing can help make a big purchase more manageable with monthly payments coupons and for!

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